PuroClean proudly sponsored the 2025 Property & Liability Resource Bureau (PLRB) Claims Conference & Insurance Services Expo, held this year in Indianapolis, Indiana. As one of the largest educational gatherings in the property and casualty insurance space, PLRB brought together restoration professionals, insurance executives, and claims experts from across the nation.
Why PLRB Matters
When disaster strikes—whether it’s water damage from a burst pipe or fire damage after an electrical malfunction—home and business owners need more than just a fast response. They need a restoration partner who works seamlessly with insurance providers to make recovery smoother, faster, and less stressful. Events like PLRB help ensure just that.
With nearly 100 sessions covering fraud, subrogation, large loss, and technology, the conference offered service providers critical insights into evolving industry needs.
PuroClean Shows Up for the Industry and Its Clients
PuroClean showed strong representation at this year’s event, with participation from both corporate leadership and Franchise Owners nationwide. Attendees included Mark W. Davis, Chairman & CEO; Beverly Strahler and Elizabeth Evans, National Sales Directors; Scott Sandel, Vice President of Sales; Rob Drexler, Vice President of Operations – Commercial Storm; George Hernandez, Senior Vice President of Operations, Commercial Large Loss/Signal Liaison; and Sonia Ketchoyian, Account & Marketing Manager.
Attendees from PuroClean’s sister company, Signal Restoration Services, included Barry Zollman, Chief Relationship Manager; Travis Harrison, Chief Revenue Officer; Howard White, Dan Dansby, and Harry Moseley, Executive Vice Presidents; Carrie Broussard, Vice President -National Accounts; John Lonegran, Marketing Director – Northeast Operations; Kellen Krow, Marketing Communications & Events Manager; Samantha Pizzimenti, Regional Account Manager; and Keith Knightley, National Account Manager.
Franchise Owners also turned out in force, including Keegan Trudgen (IL, MI, TX, and WI), Alejandro and Jennifer Restrepo (Wilton & Stamford, CT), reflecting the powerful collaboration between PuroClean’s Home Office and its franchise network.
Sponsoring PLRB reinforces PuroClean’s commitment to claims collaboration, customer care, and operational excellence. Face-to-face connections with claims professionals and insurance leaders allow the team to continuously refine the processes that directly impact customer experience—bridging the gap between on-site service and insurance support.
People First. Always.
While AI and automation continue to reshape workflows, the people behind the policies remain at the heart of the insurance and restoration industries. PuroClean’s investment in events like PLRB reflects a people-first philosophy—one rooted in trust, empathy, and action.
About PuroClean
PuroClean is a trusted leader in property restoration, specializing in water damage remediation, fire and smoke damage restoration, mold removal, and biohazard clean-up services. With nearly 500 independently owned and operated franchise locations, PuroClean serves residential and commercial customers across North America and Canada, responding to emergencies with industry-leading expertise and compassion.
With a commitment to rapid response, professional training, and cutting-edge restoration technology, PuroClean continues to set the standard for excellence in the restoration and franchising industries.
