Emergency Water Damage Restoration Services by PuroClean of West Austin


We understand the frustration that comes with handling sudden property damage situations, so our aim is to ensure your comfort and minimal disruption throughout the water damage restoration process.

Our team employs cutting-edge equipment to accurately assess the water damage extent and effectively restore your property, all while providing continuous updates to you and your insurance agent.

PuroClean of West Austin stands ready to address your water damage restoration with professionalism and courtesy, 24/7.

The Water Removal Process:

Initially, our technicians prioritize removing damaged materials, deciding whether restoration or disposal is necessary. This includes baseboards, insulation, furniture, upholstery, carpets, fragile wood, and drywall.

Once the damaged items are cleared, we proceed to dry out the water and disinfect the affected areas using specialized tools such as air movers and dehumidifiers. Mold damage is also addressed promptly during the water damage restoration process to prevent further spread.

Emergency Water Extraction

We swiftly remove standing water using high-grade equipment strategically placed for maximum efficiency.

Immediate water removal is initiated with our advanced pumping machines, followed by the removal and storage or disposal of affected belongings and structures. Upon completion, our technicians remove the equipment and properly dispose of the water.

Drying & Dehumidification

Identified areas are isolated and prepared for thorough drying and dehumidification, which may require the removal of belongings and upholstery for a comprehensive process.

Our local technicians position air-moving machines strategically to focus on moisture-laden areas, facilitating the extraction of trapped water. Water extracted is disposed of by our technicians in a suitable location, and moisture levels are continually monitored until normalization.

Carpet Restoration

We employ a specialized process to restore damaged carpets to their pre-loss condition, beginning with identifying the water damage source.

If salvageable, remaining water is extracted, and high-grade air-moving fans are used to prevent mold growth by removing moisture.

Throughout the drying process, our technicians keep you and your insurance agent updated. Once dry, all equipment is removed, and belongings are returned to their original positions.

Carpet Cleaning, Deodorization & Spot Removal

Water-damaged carpets are susceptible to mildew formation, causing unpleasant odors. We address this with thorough cleaning, deodorization, and spot removal.

Our technicians start with a comprehensive inspection and vacuuming of your carpet, followed by furniture removal for carpet repair. Spot and pet odor treatments are administered if necessary, and fiber or textile protection options are available for carpet preservation.

Water Damage Do’s and Don’ts


Ensuring safety during water damage restoration remains our top priority. Whether addressing mitigation or restoration after water damage, adhering to the following guidelines can significantly reduce the risk of setbacks from rain, floods, plumbing issues, or leaks from A/C or roofs.

What to Do

  1. Shut Off Water: Immediately close your home’s water supply and seek professional assistance for repairs.
  2. Exercise Caution: Be vigilant of slippery floors and potential trip hazards, including exposed electrical wires.
  3. Remove Water: Use towels or mops to eliminate as much water as possible. In colder weather, ventilate by opening windows; in warmer weather, consider using air conditioning, if safe, to aid drying.
  4. Elevate Upholstery: Remove loose cushions and elevate upholstered furniture to facilitate drying.
  5. Manage Area: Clear away rugs and objects from floors to expedite drying.
  6. Dry Storage Items: Open damp suitcases and storage containers, allowing them to dry in sunlight, if feasible.
  7. Safeguard Valuables: Transfer paintings and delicate items to a secure, dry location.
  8. Dry Clothing: Promptly dry all damp garments. Hang fur and leather items at room temperature to prevent damage.
  9. Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Leave drawers and cabinet doors open to aid interior drying.
  10. Contact PuroClean of West Austin: Reach out to us on (512) 953-2548 to enlist the expertise of our skilled technicians in water damage restoration.

What Not to Do

  1. Avoid Vacuum Cleaners: Refrain from using regular household vacuums; instead, utilize wet vacuums specifically designed for water extraction.
  2. Do Not Use Electrical Appliances: Avoid operating TVs, radios, computers, or other electrical devices while standing on wet surfaces, especially concrete or tile floors.
  3. Steer Clear of Outlets or Plugs: Refrain from plugging or unplugging electrical appliances or touching plugged-in devices.
  4. Maintain Moderate Heat: Keep indoor temperatures cool, as mold thrives in warm, humid environments.

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The Various Forms of Water Damage

FAQs

Below are the questions typically asked by our PuroClean customers: 

What happens if I have a flood late at night and need assistance?

PuroClean of West Austin is open 24 hours a day, seven days a week, and will respond to your call for assistance at any time, any day. We will restore your property as if it were our own and will leave it in better condition than we found it. Call us now at (512) 953-2548.

What do I need to do to get a free estimate, or how much does it cost?

Call us at (512) 953-2548 for a free estimate of our water damage restoration services. 

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered by a standard homeowner’s insurance policy.

FAQs

What should I throw away after a fire?

Food safety after a fire is a huge issue, so you should discard non-perishable food exposed to heat, smoke, and firefighting chemicals, as well as perishable food left at room temperature for too l[…]

How do I clean furniture after a fire?

[VIDEO] To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together 4 to 6 tbsp. tri-sodium phosphate and 1 cup household cleaner or chlorine bleach to e[…]

How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry the floors completely.[…]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services are com[…]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly.[…]

West Austin’s Water Damage Restoration Experts

Our QuickDry System™

The PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help ensure that your water-damaged property is restored.

Water Removal Process

PuroClean of West Austin‘s trained technicians care for your property and belongings with respect and compassion while ensuring water damage, both visible and invisible, is corrected.

Mold/Odor Removal

Our technicians will sanitize the mold-infected structure, and through the use of our HEPA air filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be in its cleanest and safest state.

Exceptional Service

Throughout the water damage restoration process, we constantly think about you and the job. We strive to ensure you are completely satisfied and that we exceed your expectations of a water damage remediation company.


When disaster strikes, whether it’s from hurricanes, heavy rains, burst pipes, or broken appliances, PuroClean of West Austin is ready to provide expert water damage restoration services. Our team is IICRC certified and will fully restore your home or business in the West Austin area to its pre-damaged condition. Our water remediation service aims to prevent further damage and avoid mold growth. Call us today at
(512) 953-2548 to schedule your water damage restoration and take the first step towards a safe and healthy environment.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.