Repair Company’s Inferior Work Calls for PuroClean’s Expert Carpet Cleaning Skills

Water Restoration

Home emergencies and restoration needs can occur from a variety of sources, from natural disasters to our own silly mistakes or accidents. Sometimes, however, the people hired to fix something are the ones who create or contribute to the problem. One local family realized this after the company hired to replace their water heater left behind more than just the bill.

Leaking Water Heater Leaves Rust Stains for Homeowner, Requiring Carpet Cleaning

In the Limestone Ranch neighborhood of Boerne, we were recently called to help one our neighbors clean up from another company’s “repair” job. The neighbor, a teacher and mother of two, needed her water heater replaced. The company she hired for the work was not careful when they removed the old heater, and water leaked all the way down the stairs, leaving behind rust stains on the carpet. That’s where our carpet cleaning skills came into play.

The homeowner reached out to have us to remove the stains and completely clean the upstairs carpet. Our team came out and immediately got to work, and we were able to complete the carpet cleaning in just three hours. We even had enough time to assist with an unusual special request.

While we worked inside to get her carpets back in order, the woman was outside completing some yard work when she noticed a frog or toad in her water box. Being afraid of all things that hop and ribbit, she asked if we could remove the problem. Although it’s not one of PuroClean’s main areas of expertise, we are always happy to help in any way we can! Our production manager relocated the amphibian for the homeowner, and we were on our way, leaving another toad-ily satisfied client.

PuroClean: Renovating, Remediating, and Resolving

On top of water and fire damage restoration, mold remediation, and biohazard cleanup, our team at PuroClean of Boerne is trained and equipped to handle professional carpet cleaning. Give us a call 24/7 at (830) 266-9494.