PuroClean is a Preferred Provider for Top Insurance Companies Nationwide

My house is flooded, who should I call?

If your home is flooded, look no further than PuroClean, the preferred property emergency company for insurance professionals, claims adjusters, and agents. We offer 24/7 full-service emergency property restoration to support your customers every day. Certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), PuroClean boasts a North American network of over 475 offices, all backed by our rigorous quality assurance and training programs. Our personalized approach to property damage emergencies not only saves you time but also reduces costs.

PuroClean’s Paramedics of Property Damage™ are highly trained experts in emergency property restoration. We deliver exceptional service while treating home and business owners with the respect and compassion they deserve during such challenging times. If homeowners find themselves facing a flood and are unsure who to call, PuroClean of Burlington is ready to assist immediately.

As The Paramedics of Property Damage, our technicians respond promptly with just one call. With a focus on compassion and client satisfaction, we are dedicated to restoring properties to their pre-loss condition. You can trust PuroClean to be your reliable partner in navigating property emergencies.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is tailored to help you lower claim costs and boost customer satisfaction. We accomplish this by implementing rigorous certification standards, clear operational protocols, and pre-approved scopes of work that everyone agrees on.

Our mission is to provide 24/7 access, ensuring that we respond swiftly, efficiently, and with cost-effectiveness—no matter the situation!

The CPR Process

  • You can report a loss either online or by contacting our National Call Center at 800-775-7876.
  • Once notified, a CPR-certified PuroClean office will reach out within 60 minutes or less.
  • Within four hours of assignment notification, a CPR-certified PuroClean Representative will conduct an on-site inspection.
  • After the site inspection, the representative will provide an updated status report within 24 hours. All reports, readings, and real-time data are managed through our PuroMetrix™ claims management system.
  • Upon completion of the job, a CPR-certified PuroClean office will send a comprehensive package of supporting documentation within 48 hours.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (262) 342-2226 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

We Have Trained Over 20k Experts

THROUGH THE PUROCLEAN FRANCHISE NETWORK

Did you know that at PuroClean we love to help insurance agents stay current with their certifications? That’s one of the many benefits you’ll find while working with PuroClean. We are experts in restoration and offer continuing education courses for insurance agent so you can stay current. Over the years, we have trained thousands of agents like you, and now more PuroClean locations than ever are offering CEs.

Find out what courses are being offered in your area.

Get the Inside Scoop

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (262) 342-2226 to speak to a business development specialist or email us at [email protected]

FAQ

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]

Why should I consider using PuroClean for reconstruction?

PuroClean is the best option for reconstruction services because we know and understand the scope of the work to be done after restoration and remediation due to water, fire, mold [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]