Helping Property Management Companies in Wake County with Emergency Restoration Services

Speak to a Business Development Specialist

(919) 481-4600

PuroClean is a Preferred Provider for Commercial Management Companies Nationwide

PuroClean is the go-to property emergency company for property managers and commercial management professionals in Cary, NC, as well as those in hospitality, manufacturing, retail, and luxury commercial property industries. When emergencies strike, property managers need a reliable, 24/7 full-service restoration partner to handle property damage efficiently—and that’s where PuroClean comes in.

With a North American network of over 475 offices, PuroClean is backed by a robust quality assurance and training organization. We specialize in delivering personalized restoration services for property managers that save both time and money, ensuring a seamless recovery process for your property.

Why Choose PuroClean?

PuroClean’s Paramedics of Property Damage™ are highly trained professionals equipped to handle property emergencies with skill, speed, and compassion. We understand the emotional and financial stress property damage can cause for business and property owners. That’s why we approach every situation with respect and care, providing the expert support property managers need to restore properties to pre-loss condition.

What Makes PuroClean Your Trusted Partner?

  • 24/7 Emergency Services: One call to PuroClean and our team is ready to respond anytime, day or night, minimizing downtime for your property.
  • Comprehensive Restoration Expertise: From water and fire damage to mold remediation and biohazard cleanup, we handle all types of property damage with professionalism and precision.
  • Personalized Solutions: Each property is unique, and we tailor our restoration services to meet the specific needs of property managers and their tenants.
  • Certified Technicians: Our team is IICRC-certified and trained in the latest restoration techniques, ensuring high-quality results every time.
  • Nationwide Support, Local Expertise: With over 475 offices across North America, PuroClean provides the resources of a national network combined with the local knowledge of our Cary, NC team.

Restoring Properties with Care and Efficiency

At PuroClean, we are committed to being your trusted partner in managing property damage emergencies. Our compassionate approach ensures that both property managers and the tenants they serve feel supported during challenging times. With PuroClean, you can count on fast, reliable restoration services for property managers in Cary, NC, and a team that’s dedicated to exceeding expectations.

Let us help you restore properties quickly and effectively. With PuroClean by your side, you can feel confident in your choice for expert restoration services.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Be Prepared with PuroClean’s Emergency Management Process in Cary, NC

Do you have an emergency plan in place for your properties? Property emergencies can happen without warning, but with PuroClean’s Emergency Management Process (EMP), property managers in Cary, NC, can be fully prepared to respond quickly and effectively. Our EMP is designed to help you minimize damage, reduce risks, and ensure fast recovery when disaster strikes.

What is PuroClean’s Emergency Management Process?

PuroClean’s EMP is a proactive solution tailored to meet the needs of property managers. By creating a customized emergency preparation plan, we help you and your team stay ready for unexpected property damage situations. Here’s how the EMP can benefit you:

  • Create a Detailed Emergency Plan: We develop a comprehensive emergency preparation plan to guide you and your employees through unexpected damages to your properties.
  • Reduce Liability Risks: Our experts identify potential hazards that could cause future damage, addressing them proactively or notifying you as needed.
  • Minimize Downtime: A well-documented plan allows for faster response and restoration, helping you get back in business sooner.
  • Enhance Tenant and Property Owner Satisfaction: We conduct third-party customer evaluations at the end of every job to ensure the highest satisfaction levels for tenants and property owners.

What’s Included in Your EMP Portfolio?

Your personalized Emergency Management Process plan includes a detailed portfolio with everything you need to respond to emergencies effectively:

  • Emergency Action Checklist: A step-by-step guide to managing property emergencies.
  • Preferred Response Partner Status: Become a priority partner for faster response times.
  • Advanced Warning and Emergency Contact Sheet: Stay organized with essential emergency contacts.
  • Utility Shut-Off Locations: Clear identification of water, gas, power, and other utility shut-off points.
  • Primary Contact Information: Includes insurance policies, important phone numbers, and key contacts.
  • Pre-Approved Work Authorization: Expedite restoration work with pre-approved authorization and NTE (Not-to-Exceed) amounts.
  • Local Emergency Contacts: Includes fire departments, insurance agents, hospitals, security, power companies, and more.

With this comprehensive portfolio, you’ll have everything you need to act swiftly and reduce property damage during an emergency.

Long-Term Benefits for Property Managers in Cary, NC

At PuroClean, we’re committed to building lasting relationships with our clients by providing reliable restoration services for property managers in Cary, NC. Our EMP offers peace of mind, knowing you’re prepared for any situation. Plus, we stand by our work with a one-year guarantee on all workmanship and materials.

Be Ready When It Counts

Don’t wait until disaster strikes. With PuroClean’s Emergency Management Process, you’ll be prepared to protect your properties, tenants, and business. Contact us today to learn more about how we can help you create a customized EMP plan and provide expert restoration services for property managers in Cary, NC.

Call (919) 481-4600

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (919) 481-4600, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (919) 481-4600

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

PuroClean Academy Classroom