Helping Insurance Agents in Metro-East Illinois and St. Louis with Property Restoration Services

Speak to a Business Development Specialist

(618) 206-7055

PuroClean is a Preferred Provider for Top Insurance Companies Nationwide

PuroClean is the go-to property emergency service provider for insurance professionals, claims adjusters, and agents seeking reliable 24/7 support for their clients. With certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), PuroClean offers an extensive North American network of over 475 locations, all backed by our commitment to quality and continuous training. We offer a tailored approach to property damage emergencies, helping insurance agents and adjusters save both time and money.

PuroClean’s team of highly trained Paramedics of Property Damage™ are experts in emergency property restoration. They provide outstanding service with compassion and professionalism, assisting homeowners and business owners through challenging situations with respect and care.

As The Paramedics of Property Damage, PuroClean technicians respond to emergencies with one call, working tirelessly to restore properties to pre-loss condition. You can count on PuroClean as your trusted partner, offering the support and service your clients need, every time.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is specifically designed to help reduce claim costs and enhance customer satisfaction. By adhering to strict certification standards, clear protocols, and pre-approved scope agreements, we ensure streamlined, efficient services for every claim.

Our goal is to provide easy, 24/7 access and respond swiftly, effectively, and cost-efficiently, every time you need us. With PuroClean’s CPR Program, you can expect prompt, reliable service that maximizes results while minimizing disruption.

The CPR Process

  • Easy Assignment: You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Prompt Response: Every CPR-certified PuroClean office will make contact within 60 minutes or less after receiving the assignment notification.
  • On-Site Inspection: A CPR-certified PuroClean representative will perform an on-site inspection within four hours of assignment notification.
  • Status Report: Within 24 hours of the site inspection, a CPR-certified PuroClean representative will provide an updated status report. All reports, readings, and real-time data are obtained through our PuroMetrix™ claims management system.
  • Complete Documentation: A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (618) 206-7055 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

We Have Trained Over 20k Experts

THROUGH THE PUROCLEAN FRANCHISE NETWORK

Did you know that at PuroClean we love to help insurance agents stay current with their certifications? That’s one of the many benefits you’ll find while working with PuroClean. We are experts in restoration and offer continuing education courses for insurance agent so you can stay current. Over the years, we have trained thousands of agents like you, and now more PuroClean locations than ever are offering CEs.

Find out what courses are being offered in your area.

Get the Inside Scoop

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (618) 206-7055 to speak to a business development specialist or email us at [email protected]

FAQ

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]