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(973) 988-5588When property emergencies strike, insurance professionals, claims adjusters, and agents need a trusted partner to deliver reliable, full-service support to their clients 24/7. That partner is PuroClean. Renowned for its comprehensive solutions and unwavering dedication to customer satisfaction, PuroClean has become the top choice for industry professionals nationwide.
PuroClean is proudly certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the leading authority in the restoration industry. With over 475 offices across North America, our extensive network is supported by a dedicated quality assurance and training organization. This ensures that every property emergency is met with expertise, consistency, and efficiency.
Our personalized approach to property damage emergencies not only delivers superior results but also helps save time and reduce costs for insurance professionals and their clients.
At PuroClean, our highly trained specialists are recognized as the “Paramedics of Property Damage™” for a reason. They bring a unique combination of technical expertise, empathy, and respect to every situation, understanding the emotional challenges property owners face.
With a single call, PuroClean technicians spring into action, working quickly and compassionately to restore properties to their pre-loss condition. Our goal is to not only resolve the physical damage but to ensure your client’s peace of mind every step of the way.
When you partner with PuroClean, you gain a team that is committed to handling every property emergency with professionalism, efficiency, and genuine care. From start to finish, we are dedicated to ensuring the best possible outcomes for your clients, making us a dependable ally for insurance professionals across the nation.
Trust PuroClean to deliver the highest quality restoration services to your valued customers, providing peace of mind and unmatched expertise when it matters most.
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The Certified Priority Response (CPR) Program from PuroClean is crafted to help streamline the claims process, reduce costs, and enhance client satisfaction. By adhering to rigorous certification standards, implementing clear operational protocols, and securing mutually agreed-upon scope pre-approvals, the program ensures seamless collaboration and superior outcomes.
Our commitment is to provide 24/7 accessibility, delivering rapid, efficient, and cost-effective responses every single time. With PuroClean’s CPR Program, you can trust us to handle claims with precision and professionalism, ensuring peace of mind for all involved.
PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.
The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.
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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.
The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.
The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]
Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]
The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]
Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]
Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]