PuroClean is a Preferred Provider for Commercial Management Companies Nationwide

When disaster strikes, time is critical. PuroClean has earned the trust of property managers, real estate professionals, and businesses across industries like hospitality, manufacturing, retail, and luxury commercial sectors. Our 24/7 emergency property services ensure that your property is in expert hands, ready to handle any situation.

A Nationwide Network of Trusted Experts

With over 475 offices across North America, PuroClean offers consistent, high-quality restoration services. Our dedicated team upholds the highest standards through continuous training and quality assurance, ensuring that your property gets the best possible care.

Personalized Approach to Property Restoration

We understand that every property is unique, and a one-size-fits-all solution doesn’t work. PuroClean tailors its services to meet the specific needs of each situation, saving you time and money while providing the most effective restoration solutions.

Paramedics of Property Damage™

Our team of experts, known as the “Paramedics of Property Damage™,” specializes in emergency restoration. They are trained to handle all types of property damage with skill and compassion, treating every property and owner with the respect they deserve during challenging times.

Swift Response and Minimal Disruption

When you call PuroClean, we respond quickly and empathetically, ensuring minimal disruption to your business. Our technicians are committed to restoring your property to its pre-loss condition, efficiently and professionally.

    Relentless Customer Service

    Call us today and we'll connect you with a PuroClean franchise owner in your area.

    Safeguard Your Property with PuroClean’s Emergency Readiness Plan (ERP)

    Disasters can happen without warning, but PuroClean’s Emergency Readiness Plan (ERP) ensures you’re always prepared to face them with confidence.

    How PuroClean’s ERP Strengthens Your Emergency Response

    • Comprehensive Emergency Strategy. Collaborate with our experts to develop a tailored plan for managing unexpected property damage swiftly and effectively.
    • Reduce Liability Risks. Identify and address potential hazards to minimize future incidents and keep your property safer.
    • Accelerate Recovery. A structured plan reduces downtime, enabling faster resumption of business operations.
    • Guarantee Satisfaction. Benefit from third-party evaluations at project completion to ensure the highest standards of service and results.

    Be Ready When It Matters Most

    Our ERP equips you with a detailed, actionable portfolio that includes:

    • Emergency Response Checklist. Clear, step-by-step guidance during emergencies.
    • Priority Response Partner Status. Ensures you receive fast, prioritized assistance when disaster strikes.
    • Emergency Contact List. A ready reference for key emergency contacts and alerts.
    • Customized Portfolio. Includes photos, utility shut-off locations, insurance details, and more.
    • Pre-Approved Work Authorization. Avoid delays with pre-authorized work agreements, enabling swift damage control.
    • Local Resource Directory. Access contact details for fire departments, insurance agents, hospitals, utility companies, and more.

    Build Trust and Ensure Quality

    At PuroClean, we’re committed to building lasting relationships with our clients. To reflect this dedication, we offer a one-year warranty on all workmanship and materials.

    Stay Proactive with PuroClean’s ERP

    By implementing our Emergency Readiness Plan, you can:

    • Proactively protect your property.
    • Minimize business interruptions.
    • Recover rapidly from unexpected events.

    Trust PuroClean to provide the expertise and reliability you need to navigate any disaster with confidence and resilience.

    Call (973) 988-5588

    to speak to a business development specialist or email us at [email protected]

    OR, request a sample emergency management process below.

    Certified Priority Response

    The CPR Program by PuroClean is crafted to help you minimize claim costs and enhance satisfaction. This is achieved through rigorous certification standards, well-defined protocols, and pre-approved scopes tailored to your needs.

    We are committed to delivering 24/7 accessibility, ensuring every response is prompt, efficient, and cost-effective—every single time.

    CPR Badge

    The CPR Process

    • You can assign a loss electronically or through our National Call Center at 800-775-7876.
    • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
    • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
    • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
    • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

    Priority Response

    PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

    The first notice of loss comes into our National Call Center at (973) 988-5588, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

    Partner with Experts in Restoration Services

    At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

    Call (973) 988-5588

    to speak to a business development specialist
    or email us at [email protected]

    PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

    The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.