24/7 Home Restoration and Cleaning Services

PuroClean Restoration Services is a family-owned restoration and cleaning services company, owned by Cranford residents, Chris and Robin Hoy. The Hoys purchased the water, fire, mold, and biohazard restoration company in 2010 when they transitioned from owning a construction company to owning another service oriented company, PuroClean. The Hoys and their team of IICRC certified technicians serve the following New Jersey counties: Union, Essex, Monmouth, and Middlesex.

The Cranford PuroClean team understands that water, fire, mold, biohazard and property damage presents an unexpected and stressful disruption to our daily lives. Robin & Chris Hoy knew that the switch to cleaning services was the right business decision after their first water damage cleanup job in 2010. The homeowners had water damage from a rainstorm that came in through the tarps that covered their house during the renovation of their Cape Cod style home.

The property owners were dealing with the destruction of their home with collapsed ceilings, water logged contents, and debris throughout the house. They desperately needed our cleaning services in order to gain a sense of normalcy to their lives and to enjoy a cup of homemade tea. After working most of the morning on cleaning up damaged sheetrock and extracting water from the home, the PuroClean team listened to the homeowners’ request and started cleaning up the water damage on and around the stove. They were able to get the stove working, so that not only the homeowners, but all of the PuroClean crew, sat down to a cup of tea amidst the debris.

PuroClean cleaning services site of first job — The site of our very first assignment as PuroClean Restoration

We went above and beyond the usual cleaning services. The PuroClean team really got to know the homeowners’ life story and with that, came an overwhelming sense of compassion for all that the homeowners had previously gone through. That day will forever be etched in their memories, as this was the very reason that the Hoys had purchased a PuroClean franchise. Robin and Chris learned that our role of a company is beyond just repairing the property – it’s also repairing lives.

At the Center of our Community

Here is a snapshot of our company’s beliefs and our PuroClean Restoration Services’ staff. Most of our employees have come to us through our relationships within the Union County community, either through Boy Scouts, Cranford Public School systems, previous customers who became fellow employees, and networking groups.

Our Team

Robin Hoy

Owner

Robin enjoys running the day to day operations and developing processes within the business. She holds presentations at real estate agencies, chamber events as well as teaching CE classes for insurance professionals. Robin completed the NYC Marathon in 2019 which was on her bucket list of things to do while raising money for the Lymphoma & Leukemia Society. Robin also enjoys adventures with her family including skydiving celebrating her son Kyle’s 18th birthday.

Chris Hoy

Owner

Chris manages the workflow of PuroClean. Chris’s background in construction management is a huge plus when opening the PuroClean doors back in 2010. Chris has several certifications through IICRC, Indoor Air Quality Association, and is Lead certified. He walks real estate agents, property managers, adjusters, insurance agents, and lawyers through the mold remediation process. Chris enjoys hiking, petting his personal trainer, Malcolm the Dog, when he is not on the golf course.

Kevin Grau

General Manager

Kevin comes to us with 20 years of operation management experience. He really enjoys the restoration industry for its ability to help people on a daily basis. When Kevin is not working with PuroClean, he enjoys spending time with his wife Gina and his two teenage boys attending baseball games and rock climbing. Excited to have you, Kevin!

Gwen D'Amico

Operations Manager

With Gwen’s bachelor’s degree in Chemical Engineering and environmental consulting experience, Gwen was able to seamlessly handle all details involved in a restoration business. Not only does Gwen work with the property owners, but contacts adjusters, insurance agents and claim managers on a regular basis. Gwen enjoys teaching yoga, traveling, and watching her children perform live music.

Jeff Fortunato

Lead Technician

Jeff has been with PuroClean of Cranford since we opened our doors over ten years ago. As a lead technician with several IICRC certifications, Jeff uses his experience in the construction industry to respond to property damage calls with excellent customer service to each of PuroClean’s clients. Jeff’s sense of humor is infectious and he can be found sending funny pictures and videos of his cat to his fellow employees.

Kyle Hoy

Technician

As Chris and Robin’s eldest son, Kyle has literally grown up in the business. Kyle’s favorite part of being a technician is tearing out damaged sheetrock, trim, and flooring as quickly and efficiently as possible. No matter what time of day or night, just give Kyle a Monster energy drink and he is good to go onto the next job.

Christian Hoy

Technician

Christian is Robin and Chris’s youngest son, who has been working for PuroClean in the summers, weekends and nights. His first job at PuroClean included driving the weighted extractor (rover) at a three story water loss. He is currently going to Appalachian State pursuing an Earth Systems Science degree. Christian enjoys playing pickup basketball, hiking, and investing in up and coming stocks.

Brennan Quinones

Technician

Brennan has known the Hoy family since playing on the Cranford Recreation Baseball team with Christian Hoy. Brennan likes working on a variety of projects, working with his hands and meeting people. Brennan also volunteers with the Kenilworth EMS and fire department with hopes of becoming a firefighter in Union County, NJ.

Tommy Noon

Technician

Tommy has known the Hoy family since attending Hillside Ave elementary school. Tommy’s cheerful attitude and ready for any job where he has used his experience in rock climbing to perform jobs on scissor lifts for PuroClean. When not working for PuroClean, you can find Tommy at the rock climbing gym or snowboarding in Vermont.

Frances Zambardino

Technician

Frances comes to PuroClean with her skills as a professional organizer. Frances helps PuroClean's customers itemize, pack and document their contents during an emergency such as fire, mold or water damage. Frances is a former flight attendant and she still has the travel bug in her where she travels with her daughter exploring local reservations trails in South Mountain or Watchung, but camping in NY and travelling to Israel.

Jeni DiVirgilio

Marketing Manager

Jeni has 18 years experience in the real estate industry, where she has used PuroClean numerous times. It’s natural for Jeni to represent PuroClean through her experience with her clients who need water and mold remediation in order to close on their transactions. Jeni is an active Chamber Board Member with GWACC, involved in numerous business networking groups. When Jeni is not out networking, you can find her spending time with her family at the Jersey Shore.

Natalia Szabla

Marketing

Natalia comes to PuroClean from a technical and artistic background from her Industrial Design major at NJIT, which helps her create interactive social media campaigns. Not only does Natalia create posts but also films and edits all of our videos. When asked about what staff member she enjoys filming the most, it is of course Malcolm the Dog.

Malcolm the Dog

Head of Security

Malcolm holds the dual titles of Head of Rodent Security and Personal Trainer for the PuroClean franchise. His interest in property restoration began at five weeks old, when he was rescued from a sewer. At seven months, Malcolm joined the Hoy family and began pursuing his loftiest goals to date. Currently, he spends his days protecting all available properties from the damage posed by squirrels and chipmunks, and encouraging employees to use lunch breaks for long walks.

Achievements

We are honored to have accomplished numerous certifications and memberships in our local organizations.