Water Damage and Mold Remediation in Greensburg, IN Due to a Pipe Leak

PuroClean Disaster Restoration recently provided water damage restoration in Greensburg, IN in a nice, older neighborhood. The elderly resident had been admitted to the hospital. And thus, we were dealing with her daughter.

The situation is one we commonly see as disaster restoration experts. The house experienced a pipe leak that went undetected for about two weeks, in the absence of the homeowner. Also, by the time the family discovered the leak, the water loss had progressed to mold.

Dealing with the insurance issue first

Firstly, we tried to get the insurance company to treat and classify this as a water loss! This was, of course, a very large scope of work that had to be carefully divided between water and mold coverage.

The coverage issues were finally resolved after almost daily communication with the mitigation specialist and perseverance. We found an insurance adjustor to work with the program vendor and customer to cover the water loss items as category 3 water (the most contaminated type of water).

Providing water damage restoration in Greensburg, IN due to the pipe leak

Our technicians first identified the full extent of water damage, both what was visible as well as what was unseen. They used sensors such as moisture detectors and hygrometers. Then, they cleaned up the mold from affected surfaces and removed the surfaces that were too damaged to be saved.

Generally, for the drying process, we use industrial fans and dehumidifiers for several days as necessary. In this case, we needed a great deal of time to achieve proper drying.

Meanwhile, we helped ease the client’s stress by explaining the process. Doing so helps them understand what is happening, what to expect, and what they can do.

Overall, it took us four months to complete the drying and mold cleanup job after the initial inspection. Of course, that includes the five to six weeks the job was on hold, awaiting insurance coverage decisions.

For water damage restoration in Greensburg, IN, call PuroClean!

We know that water damage is a major setback to families or businesses. That’s why we always provide water damage repair with compassion and minimal disruption to your daily life. So, for your water damage restoration services and mold removal in Greensburg, IN and surrounding communities, contact PuroClean Disaster Services today.