Tackling the Water Damage From a Septic Backup for a Greenville, SC Business

At PuroClean of Greer, we recently undertook a challenging project for a commercial building, tackling water damage restoration in Greenville, SC. The client, facing significant water damage from a septic backup, needed immediate assistance to restore functionality to the affected rooms.

A Call for Help From Client and Initial Inspection

The water damage affected important areas of the building including two offices, the conference room, and a section of the warehouse. Our initial assessment revealed extensive damage to flooring and carpeting, and it needed quick and decisive action to prevent further harm.

How We Handled the Water Damage From a Septic Backup

We came up with a detailed plan on how to tackle the extensive water damage. Each step was carefully followed to help us restore the property efficiently as soon as possible. Here is what we did. 

Preparation of Specialized Tools 

When we arrived, our team quickly set up specialized equipment including moisture meters, air scrubbers, dehumidifiers, and air movers. These tools allowed us to assess moisture levels accurately and initiate the drying process as soon as possible.

Restoration Process

After everything was set up properly, our team had to address water damage and restore affected areas to their pre-damage condition. Here’s how we approached each step:

1. Assessment and Planning: We began by assessing the extent of the damage across all affected areas. This involved using moisture meters to identify moisture pockets within walls and flooring.
2. Water Extraction: Using powerful pumps and extractors, we removed standing water from the offices, conference room, and warehouse, ensuring a thorough extraction process to mitigate further damage.
3. Drying and Dehumidification: Our team strategically placed industrial-grade dehumidifiers and air movers to speed up the drying process. This step was important to prevent mold growth and restore optimal humidity levels.
4. Antimicrobial Treatment: Given the nature of the septic backup, we applied antimicrobial agents to all affected surfaces. This treatment made sure that potential contaminants were neutralized and created a safe environment for occupants.
5. Flooring Restoration: Sections of flooring and carpet that were irreversibly damaged were safely removed and disposed of.

Success and Customer Satisfaction

Through detailed planning and fast response, we successfully restored all the affected rooms to a safe and functional state. Our client expressed satisfaction with our expertise throughout the restoration process. They appreciated our clear communication and regular updates, which kept them informed at every stage. The fast resolution of the water damage allowed their business operations to resume quickly, minimizing downtime and disruption. 

Contact PuroClean of Greer for Quick Help With Your Water Damage Issues

If your property has suffered water damage, trust the experts at PuroClean of Greer to restore it quickly and effectively. Contact us today for a detailed assessment and quick, professional restoration services. Feel free to give us a call at (864) 523-6633 or fill out an online form on our website.