Water Damage Restoration in Kennewick, WA

Emergency Water Damage Remediation Services by PuroClean of Kennewick

We know that dealing with emergency property damage can be frustrating, so we want you to feel at ease throughout the process and experience minimal disruption to your daily life.

Our technicians use the latest equipment to accurately measure the extent of the water damage and thoroughly restore your property while keeping you and your insurance agent updated at each step.

PuroClean of Kennewick will respond to your water damage emergencies with professionalism and courtesy 24 hours a day, seven days a week.

The Water Removal Process:

  1. Our technicians will first remove damaged materials that will either be restored or discarded. These materials include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and more. 
  2. After removing the damaged items, we dry and disinfect the affected areas. Specialized tools like air movers and dehumidifiers are typically used in drying.
  3. Our technicians will then handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored quickly to prevent mold from spreading.

Emergency Water Extraction

We begin by extracting any standing water in your home or business using high-grade equipment strategically placed to remove all the water from the area.

  1. The first step requires immediate water removal through our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and either stored or discarded.
  2. Once completed, the equipment will be removed, and the water will be discarded elsewhere by PuroClean of Kennewick’s technicians. 

Drying & Dehumidification

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification. 

  1. Removal of belongings and upholstery will be necessary to ensure the process can be done thoroughly.
  2. Your local PuroClean of Kennewick technician will place air-moving machines around the isolated area when ready. Keep in mind that these machines are loud. The fans will be focusing on areas of the house or business that contain moisture to pull out any trapped water. 
  3. Next, the water will be pulled into the air and through the fans during dehumidification. All of the water pulled out will be disposed of by the PuroClean technician in another location.
  4. PuroClean of Kennewick technicians will monitor moisture levels to ensure everything is drying. Once moisture levels are normal, any removed items will be placed back in their original locations. 

Carpet Restoration

Carpet restoration is the process that PuroClean of Kennewick uses to restore your damaged carpet to its pre-loss condition.

  1. The first step is to find the source of the water damage, as this determines whether or not your carpet is salvageable. 
  2. If the findings of step one show that the carpet is salvageable, any remaining water is removed through water extraction. 
  3. Then, high-grade air-moving fans will be used to remove the moisture from the carpet to prevent mold growth. 
  4. PuroClean of Kennewick‘s technicians will update you and your insurance agent during the drying process. 
  5. Once the carpet is dry, all equipment will be removed from the area, and all belongings will be put back into place. 

Carpet Cleaning, Deodorization & Spot Removal

Any carpet affected by water damage is subject to mildew formation, which can cause an odor to spread not only in the affected room but throughout the entire home or office. Odors can be removed from your carpet with proper cleaning, deodorization, and/or spot removal.

  1. Our technician will begin with a complete inspection and vacuuming of your carpet. 
  2. Then, your furniture will be removed to repair your carpet.
  3. Spot and pet odor treatment will be done if needed.
  4. Fiber or textile protection is also available, which will protect and prolong the value of your carpet.

Water Damage Do’s and Don’ts

Repairing water damage is very important, but the safety of all parties is our main priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk that you will suffer a setback due to a rain event, flood, faulty plumbing, or leaking A/C or roof. 

What to Do

  1. Turn Water Off: Shut down your home’s water supply and call a plumber for repairs. 
  2. Use Caution: Watch your step as floors may be slippery. Also, watch for trip and fall hazards, as well as for exposed electrical wires.
  3. Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, switch on your A/C. 
  4. Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture. 
  5. Manage Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor. 
  6. Dry Storage Containers: Open wet suitcases and storage boxes, and, if possible, dry them in the sunlight. 
  7. Protect Valuables: Move paintings and other artwork to a safe, dry place.
  8. Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature. 
  9. Protect Furniture: Place aluminum foil or plastic under furniture legs on wet carpeting. Open, but do not force open drawers and cabinet doors to dry out their interiors. 
  10. Call PuroClean Immediately: Call PuroClean of Kennewick at (509) 316-0884. Our trained technicians are highly skilled in water damage restoration.

What Not to Do

  1. Don’t Use a Vacuum Cleaner: Only use a wet vacuum equipped to handle water. DO NOT USE your regular household vacuum.
  2. Don’t Operate Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, mainly concrete or tile. 
  3. Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything plugged in.
  4. Don’t Turn Up the Heat: Keep interiors cool because mold grows in heat and moisture.
“

They were so friendly and helpful! I appreciated how Sean was very honest with me about what needed to get done and got the job done quickly. I felt I had a really good understanding of what was being […]
yikes mold!!! we can help fix that and find the problems
kennewick
“

Amazing customer service! Quick to respond and fast to start working on fixing the issues! Highly recommend!
yakima!!! ill be there
Yakima
“

Professional, hardworking, and courteous. You will not find a better group of hardworking people to help with you restoration needs! They went above and beyond to assure I received quality service […]
call us today
“

Fast response time, the representative that showed up was very respectful and was in and out in a reasonable time.
just have those questions ?? we have the answers!!
pasco
“

Sean worked extra hard to determine the correct source of the foul odor in our house (smelled like a dead animal), which turned out to be mold in our HVAC ductwork. He promptly devised the proper […]
sneaky mold I found you!!
pasco

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FAQs

Below are the questions typically asked by our PuroClean customers: 

What happens if I have a flood late at night and need assistance?

PuroClean of Kennewick is open 24 hours a day, seven days a week, and will respond to your call for assistance anytime. We will restore your property as if it were our own and restore it to its original condition. Call us now at (509) 316-0884.

What do I need to do to get a free estimate, or how much does it cost?

Call us at (509) 316-0884 for a free estimate of our water damage remediation services. 

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowner insurance policies cover sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. In addition, homeowners insurance does not cover water damage caused by a lack of maintenance.

FAQs

Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty.[…]

Can I put out an electrical fire with water?

[VIDEO] No! Water conducts electricity and can deliver a potentially deadly electric shock. If the fire is from an appliance and you can safely unplug it, go ahead. You can also use a heavy blanket[…]

Can mold grow on concrete floors?

Not usually. Mold will not grow without a lot of moisture, so keeping your concrete floors clean and dry should prevent mold growth.[…]

How do I clean furniture after a fire?

[VIDEO] To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together 4 to 6 tbsp. tri-sodium phosphate and 1 cup household cleaner or chlorine bleach to e[…]

What should I do if I am on fire?

STOP! Moving or running feeds air to the flames and worsens the fire. DROP to the floor—if you stand up, the fire can burn your face. ROLL slowly on the floor or ground in a rug or blanket if you[…]

Kennewick’s Water Damage Remediation Experts

Our QuickDry System™

The PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature. This system will effectively and efficiently facilitate drying and help restore your water-damaged property.

Water Removal Process

PuroClean of Kennewick‘s technicians care for your property and belongings respectfully and with compassion while removing visible and invisible water damage.

Mold/Odor Removal

Our technicians will sanitize the mold-infected structure. We will remove contaminants at risk of becoming airborne using our HEPA air filters and HEPA vacuums. This way, your property will be in its cleanest and safest state.

Exceptional Service

We constantly think about you and the job throughout the water damage restoration process. We strive to ensure you are satisfied and that we exceed your expectations of a water damage remediation company.

Water damage can be caused by anything from flooding to heavy rains, a burst pipe, or even a broken appliance. Regardless of the origin of the damage, PuroClean of Kennewick will respond immediately to remove standing water and moisture from your property. Our IICRC-certified team will fully restore your home or business in Kennewick, Richland, Walla Walla, or College Place to its pre-damaged condition. Our water remediation service aims to prevent further damage and avoid mold growth. Call us today at (509) 316-0884.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.