PuroClean of Lafayette 
PuroClean is a Preferred Provider for Property Managers and Commercial Management Companies Nationwide
PuroClean is the go-to property emergency service provider for commercial management professionals, property managers, real estate agents, hospitality businesses, manufacturing, retail, and luxury commercial properties. We are available 24/7, offering comprehensive emergency services to ensure that your clients’ needs are met during critical situations.
- With a network of over [puroclean_locations] offices across North America, PuroClean is supported by a strong quality assurance and training organization. We take a personalized approach to property damage emergencies, helping property managers save both time and money.
- Known as the Paramedics of Property Damage™, our team consists of highly trained experts who specialize in emergency property restoration. We provide exceptional service with care and understanding, particularly during stressful and emotional times for homeowners and business owners.
- When you call PuroClean, you can count on our compassionate technicians to respond quickly and work tirelessly to restore the property to its pre-loss condition. As a trusted partner, PuroClean is here for you, the property manager, offering unwavering support every step of the way.
Relentless Customer Service
Call us today and we'll connect you with a PuroClean franchise owner in your area.
Do you have an emergency plan?
You can never predict when a property emergency will strike, but with PuroClean’s Emergency Management Process (EMP), you’ll be prepared when disaster hits.
How an Emergency Management Process Will Benefit You:
- Create a Detailed Emergency Plan: We help you develop a comprehensive emergency preparation strategy for you and your team, ensuring you’re ready for unexpected property damages.
- Reduce Liability Risks: Our process identifies potential hazards that could cause future damage, allowing us to address or notify you accordingly to reduce risks.
- Minimize Downtime: Having a clear plan and necessary documentation in place means you can respond swiftly, reducing the time your property remains compromised.
- Boost Satisfaction: Our third-party customer evaluations at the conclusion of each project ensure we meet the highest standards of satisfaction for tenants and property managers alike.
Be Prepared When It Matters Most:
PuroClean’s EMP offers a thorough plan that includes:
- Emergency Action Checklist: Stay organized and ready with a clear checklist for every emergency situation.
- Preferred Response Partner: Enjoy priority service as part of our “preferred response” partner program.
- Advanced Warning and Emergency Contact Sheet: Quickly access critical emergency contacts for faster decision-making.
- Personalized Portfolio: A tailored portfolio containing pictures and essential details like power, water, and gas shut-off locations.
- Contact Information: Includes insurance policies, important contacts, and pre-approved work authorizations to speed up recovery and minimize further damage.
- Local Contacts: Access contacts for the fire department, insurance agents, nearby hospitals, security, power companies, and more.
Call (765) 701-4242
to speak to a business development specialist or email us at [email protected]
OR, request a sample emergency management process below.
Certified Priority Response
PuroClean’s Certified Priority Response (CPR) Program is crafted to help you lower claim costs and enhance satisfaction. By implementing rigorous certification standards, clear protocols, and pre-approved scopes of work, we ensure smooth and efficient service.
Our mission is to offer 24/7 easy access, delivering prompt, effective, and cost-efficient responses every time, ensuring your needs are met with the highest level of care.
The CPR Process
- You can assign a loss electronically or through our National Call Center at 800-775-7876.
- Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
- A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
- A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
- A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.
Priority Response
PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.
The first notice of loss comes into our National Call Center at (765) 701-4242, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.
Partner with Experts in Restoration Services
At PuroClean, we take pride in making our property manager partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.
Call (765) 701-4242
to speak to a business development specialist
or email us at [email protected]
PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.
The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.
PuroClean of Lafayette 