Water Damage Restoration & Repair in Central New York

Call the experts at PuroClean of Central New York if your property floods or experiences other water damage. We’re available 24/7. Floods will often result in water damage to properties, which may appear on the surface as a minor problem, but can quickly turn into needless, extensive damage to both health and property.

Timing is critical to reducing further damage. PuroClean’s licensed and certified techs work compassionately, professionally, and as quickly as possible to contain the water first. Call us today at (315) 314-9090!

Trust PuroClean of Central New York for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry system is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Central New York‘s IICRC-certified technicians strongly care for your property and belongings while ensuring that water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC-certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition.

Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA-registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOCs (microbial volatile organic compounds) and can cause health-related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, and cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Central New York strives to practice transparency in all its work so that all parties are aware and confident in making decisions. Throughout the Central New York water damage repair process, PuroClean will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do.

It is our goal to support you with as much kindness and minimal disruption to your daily routine because we respect the trauma you are experiencing. PuroClean of Central New York can be counted on to respond to your Central New York water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your home or property.

We keep you and your insurance broker informed about our progress throughout the whole process. PuroClean’s IICRC-certified technicians will use state-of-the-science cleaning equipment to precisely measure the extent of the damage and will restore areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Central New York

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies, and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard?
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Central New York

We begin by strategically placing high-grade water removal equipment that will quickly rid your property of standing water.

• Our specialized pumping equipment will be used to remove all standing water immediately upon arrival. Your affected property will be removed to be stored or discarded.
• When the water is completely removed from the premises, the equipment will be removed, and the displaced water will be discarded at an environmentally safe location.

Drying and Dehumidification

Areas needing to be dried and dehumidified are marked, isolated, and prepped to be our focus for drying and dehumidification.

1. The moving of belongings and upholstery is required to ensure that the process can be finished completely.
2. We will place air-moving machines, focusing on the most affected areas. The most highly affected areas will be the focus, and trapped water will be removed by the machines. These powerful air movers are very loud.
3. Next, the water will be pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean professional in another location.
4. Only after monitoring humidity levels and confirming that the levels have returned to normal, your items and property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very quickly due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing, and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• Where needed, your furniture may require repositioning to properly repair the affected carpet.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post-cleaning treatments can include textile or fiber protection, and the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Central New York

Mitigating or restoring water damage in Central New York is one of our main goals. However, our top priority is the safety of everyone involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What To Do:

• Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
• Be very careful: Watch where you step as floors may be slippery and wet. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
• Water removal: Mop as much water as possible. In cooler weather, open windows to speed up drying, and in hot weather, only if it’s safe to do so, switch on your A/C.
• Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
• Manage Area Rugs and Obstacles: Take out any area rugs and pick up any items that are sitting on the floor.
• Dry Storage Containers: Open any wet suitcases or storage boxes; and, if at all possible, dry them in the sunlight.
• Protect Valuables: Move any paintings and other art to a safe, dry place.
• Dry Clothing: Quickly dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
• Furniture Protection: Put tin foil or some sort of plastic under all furniture legs touching wet carpets. Open any drawers and cabinet doors to dry out interiors (but do not force them open).
• Contact PuroClean ASAP: Call PuroClean of Central New York. Experienced technicians highly trained in Central New York water damage are ready to come to you.

What You Should Not Do:

• Don’t operate a vacuum cleaner: DON’T USE your ordinary household vacuum cleaner. You may use a wet vac or wet/dry vac that is designed to handle water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s already plugged in.
• Don’t Operate Any Electrical Appliances: DO NOT TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances especially while standing on wet carpets or floors, particularly concrete or tile floors.
• Don’t let it get too warm: Try to keep wet areas as cool as possible because hot, damp areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Central New York are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (315) 314-9090.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (315) 314-9090 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.