Why Choose PuroClean Certified Restoration Specialist

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Get in touch with the experts at PuroClean of Metairie, LA if your property floods or experiences other water damage. We’re available 24/7. Floods can result in water damage to properties, which may appear on the surface as a minor loss, but can quickly escalate into needless, extensive damage to both health and property. Timing is important to reducing further damage. PuroClean’s licensed and certified techs work compassionately, professionally and quickly to contain the water first. Call us today at (504) 799-0400!

Trust PuroClean of Metairie, LA for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Metairie, LA‘s certified technicians respectfully care for your property and belongings while making sure water damage, both visible and invisible, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Metairie, LA strives to be transparent so that everyone affected are fully informed and able to make important decisions. Throughout your water damage in Metairie, LA repair service, we ensure that you and your insurance agent are fully informed on all areas of our work. We let you know what to expect and what you can and can’t do as we go along.

We understand the impact this has on you and your family and will help you with compassion and minimal disruption to daily life. PuroClean of Metairie, LA can be trusted to quickly and carefully respond to your Metairie, LA water damage emergency 24/7 and to salvage your property as professionally as possible.

Our certified technicians use advanced equipment to precisely measure just how bad the water damage is and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will continue to keep you and your insurance provider updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Metairie, LA

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Metairie, LA Emergency Water Extraction

We begin by extracting any standing water found in your home or business using high-grade equipment strategically placed to extract all water from the premises.

  • After the water has been removed, any affected structures and belongings are relocated to be stored or thrown away. This first step happens right away and is achieved using our advanced pumping machines. PuroClean will begin water removal immediately using our powerful commercial water pump machines. Upon completion of the water removal procedure, PuroClean will remove all affected structures and/or belongings regardless if you’re keeping or trashing them.
  • Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Dehumidification and Drying

The next step is to identify, isolate and prep all areas that require drying and dehumidification.

  1. Your belongings and upholstery need to be moved to ensure the process can be completely finished.
  2. We will place powerful air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These powerful air movers are very loud.
  3. Following this, the water will be pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean employee in another location.
  4. PuroClean techs will put back any relocated items to their original location once moisture levels are normal. Our technicians monitor the humidity levels closely during the process of drying to ensure proper drying is taking place.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Metairie, LA‘s Water Damage Dos and Don’ts

Water damage repair in Metairie, LA is very important, but the safety of all parties is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaking AC, or roof.

To Do:

  • Shut Off Your Water: Shut down the home’s water source and call a plumber for repairs.
  • Use Caution: Floors may be slippery so be sure to watch your step. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
  • Remove Excess Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate obstacles – Remove all rugs: Pick up any wet rugs and remove all items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Open any wet suitcases or storage boxes; and, if at all possible, have them dry in the sunlight.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Clothing: Immediately dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
  • Protect Your Furniture: Put aluminum foil or plastic wrap under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out interiors.
  • Contact PuroClean ASAP: Call PuroClean of Metairie, LA. Trained technicians highly trained in Metairie, LA water damage are ready to come to you.

What Not To Do:

  • Don’t Use a Vacuum Cleaner: Only use a wet vac, which is produced to deal with water. DO NOT USE your normal everyday vacuum.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it alone. Do not touch electrical cords at all.
  • Don’t use electrical devices or appliances: DO NOT touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Don’t let it get too hot: Try to keep wet areas as cool as possible as hot, damp areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Metairie, LA are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (504) 799-0400.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (504) 799-0400 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

All of the employees were courteous and professional. I am meticulous about my home and am wary of letting anyone who I don't know in to do repairs. Michael's staff was HARD WORKING and TRUSTWORTHY [...]


Linda S.

Not only did Michael take the time to explain water damage cleanup and mold, he also explained how insurance comes into effect. After he left my home, I felt a lot more educated.


Thomas J.

FAQ

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

Can you salvage a flooded house?

There are many variables that determine whether a flooded home can be saved: the amount of water is one, even more important is the amount of time the water was [...]

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]