Why Choose PuroClean by Osborn

Unlike other water damage restoration companies, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Call the experts at PuroClean of Muncie, IN, if your home floods or experiences other water damage. We’re available 24/7. Floods can result in water damage to properties, which may appear on the surface as a minor problem but can quickly turn into needless, extensive damage to both health and property. Timing is critical to reduce further damage. PuroClean’s licensed and certified techs work compassionately, professionally, and quickly to contain the water first. Call us today at (765) 216-3210!

Trust PuroClean of Muncie, IN, for Your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry system is designed to dry affected structural materials and contents in a timely and effective manner and can include:

  • A thorough inspection and assessment of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Muncie, IN‘s IICRC-certified technicians strongly care for your property and belongings while ensuring that water damage, both seen and unseen, is restored. We extract every possible extra cup of water.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC-certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged the property and return it to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA-registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach, as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty, pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s odor removal approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment and cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to be transparent so that all parties affected are fully informed and able to make important decisions. Throughout your water damage in Muncie, IN, repair process, we ensure that you and your insurance provider are fully informed on all areas of our work. We let you know what to expect and what you can and can’t do as we go along.

Here at PuroClean of Muncie, IN, you can always count on us to respond to Muncie, IN, water damage emergencies with urgency and sensitivity 24/7. We will perform our work professionally and carefully when restoring your property. We will strive to serve you with as much compassion and as little disruption to your daily life. We respect and understand that this is a difficult situation to be in.

Our IICRC-certified technicians accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep you and your insurance company in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage and Repair Services in Muncie, IN

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment and perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated or structurally compromised according to industry standards.

Muncie, IN, Emergency Water Extraction

We start out by strategically using specially designed water removal equipment in order to quickly rid your property of standing water.

  • When the water has been removed, any affected areas and belongings are removed to be stored or discarded. This first step takes place immediately and is carried out using our advanced pumping machines. PuroClean will begin water removal immediately using our powerful commercial water pumping equipment. Upon finishing the water removal procedure, PuroClean will remove all damaged structures and/or belongings whether they are to be stored or discarded.
  • Once the water is completely removed from your property, the equipment will be removed, and the pumped water will be disposed of at an environmentally safe location.

Dehumidification and Drying

When all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. Your belongings and upholstery need to be moved to make sure the process can be completely executed.
  2. When ready, the PuroClean technician will place air moving machines around the affected premises. Keep in mind that these machines are loud. The air movers will be concentrated in parts of the house or business that contain moisture to pull out any trapped water.
  3. During this dehumidification process, the moisture is pulled into the air by air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water that was removed in a separate location.
  4. Only after monitoring the humidity and confirming that the levels have returned to normal, your items and property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of carpet cleaning, deodorizing, and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection and the cleaning of hard surfaces and contents which can help protect and prolong the value of your property.

Muncie, IN, Water Damage Do’s and Don’ts

Although the repair of water damage in Muncie, IN, is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help reduce the risk of suffering setbacks due to a rain event, flood, roof leaks, or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

To Do:

  • Shut Off Water: Shut down your home’s water source and call a plumber for repairs.
  • Use Caution: Floors may be slippery, so be sure to watch your step. Also, watch for trip and fall hazards as well as exposed electrical wires.
  • Water Removal: Mop as much water as possible. In cooler weather, open windows to speed up drying and in hot weather, only if it’s safe to do so, switch your A/C on.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate Obstacles – Remove Rugs: Pick up wet rugs and remove all items that are sitting on the floor and could pose a threat when walking.
  • Dry Storage Containers: Storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Valuables: Move any paintings and other art to a dry, safe dry place.
  • Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put tin foil or some sort of plastic under all furniture legs touching wet carpets. Open drawers and cabinet doors to dry out interiors (but don’t force them open).
  • Contact PuroClean ASAP: Call PuroClean of Muncie, IN. Experienced technicians highly trained in Muncie, IN, water damage are ready and waiting to come to you.

What You Should Not Do:

  • DO NOT VACUUM: You shouldn’t use a regular everyday vacuum cleaner. Only use a wet vac, the type specifically created to deal with water.
  • Do Not Touch Electrical Outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it. Don’t touch electrical cords at all.
  • Do Not Operate Electrical Appliances: DO NOT TURN ON TVs, radios, computers, ceiling fans, or any other electrical appliances especially while standing on wet carpets or floors, particularly concrete or tile floors.
  • Do Not Turn on Your Heat: The cooler you keep your affected area, the better. Hotter areas encourage mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Muncie, IN, are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure it will be in a better state than it originally was. Call us now at (765) 216-3210.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (765) 216-3210 for a free estimate of our water damage services.

Does homeowner’s insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowner’s insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowner’s policies. Also, a standard homeowner’s insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying and helps ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

Is it okay for me to open the doors and windows?

Please do not open doors or windows. The equipment selected for every job and the process are based on having a “closed drying system.” Opening doors or windows will upset [...]

How long does it take for a carpet to dry after water damage?

[VIDEO] Most carpet in homes is installed over pad. Both of these materials need to dry completely, and quickly or mold could develop. It is important to extract as much [...]

How can you determine water damage in a house?

You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may [...]

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]