Why Choose PuroClean Certified Fire & Water Services

PuroClean answers your call and immediately moves into action 24/7. After a fire is extinguished timing is critical. Fire damage repairs must begin quickly to maximize effectiveness.

Quick and Responsive

After a fire is extinguished, damage continues for days; quick response can be the difference between recovery and permanent damage.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do to overcome the loss.

Fully Trained & Certified

As a leader in the restoration industry with over 20 years of disaster recovery experience, PuroClean is exceptionally qualified to remediate property damage.

State-of-the-art Equipment

Our state-of-the-art techniques and cleaning solutions can dramatically increase the likelihood of saving property without needing to replace it.

Trust PuroClean Certified Fire & Water Services for your New Bern, NC Fire Damage Restoration needs

If you have experienced fire damage to your home or business, it’s imperative that you act quickly and contact PuroClean Certified Fire & Water Services. Whether you’re located in New Bern, NC or in the surrounding areas, we can provide all necessary restoration services for your fire damage. We will have a closer look at the extent of the damage to your structure and belongings. Afterwards, we will perform structural support and board-ups. PuroClean Certified Fire & Water Services will work closely with you to remove your belongings with respect and compassion and focus on your concerns. We shall work expediently to successfully clean and deodorize your property.

Fire Damage Restoration in New Bern, NC

The PuroClean Certified Fire & Water Services team will begin by assessing the fire destruction to your home or business. Technicians then start removing items, cleaning the ones that can be kept and disposing of what remains. All soot and pollutants will then be removed, whether it’s airborne or on surfaces.

Smoke Odor Removal & Deodorization in New Bern, NC

PuroClean will use special equipment and deodorizing products needed for smoke odor removal. Our objective is to improve indoor air quality; this is very important regarding smoke odor removal jobs. We use air filtration devices (AFD’s) with HEPA and charcoal filters to reduce airborne particles and odors from air to help improve the indoor air quality. The net effect is to produce the cleanest air possible. In addition, our trained technicians will ensure that no remaining odors are detected after the job is complete so that your property is left clean and fresh.

Additional Temporary Protection

Roof tarping and board-ups will be supplied to protect your business or home from additional damage, such as intruders and inclement weather.

Quick and Responsive

Even after a fire is controlled the damage can persist for days; a quick response can be the difference between recovery and extreme damage.

PuroClean Certified Fire & Water Services can be counted on to react in a speedy manner to your fire damage restoration needs. We are aware of the devastation you are experiencing caused by the damage to your home or business. Therefore we will be very careful when handling your personal belongings. PuroClean Certified Fire & Water Services will then use their state-of-the-art technology to eliminate smoke odors from all areas.

PuroClean Certified Fire & Water Services Fire Mitigation Services in New Bern, NC Include:

  • Fire & Smoke Damage Restoration
  • Odor Removal and Professional Smoke Deodorization
  • Fire Restoration and Cleaning Services
  • Contents Cleaning & Pack-Outs
  • The packed-out items will be inventoried, cleaned, deodorized, repacked, stored, and delivered back to your home. In certain circumstances, PuroClean will pack out, restore and clean these items off-site depending on how much space is available at the job site.

    Temporary Protection/Board-Up*

    It’s not uncommon for a fire and smoke to damage your windows, doors, and roof. To protect your home from curious onlookers or vandals that may attempt to enter a damaged building, [business_name] will board up doors and windows. We will also tarp any affected roof that could have been damaged or destroyed in a fire, rain, or wind.

    *This service is not provided by all PuroClean franchises.

    Pad and Carpet Removal

    Carpet damaged in a fire or during the process of putting out a fire may be restored to its pre-loss condition. The PuroClean cleaning procedures are designed to return your carpet’s appearance to its pre-loss condition (if possible) without damaging the fibers. If this is not possible, the certified technicians will remove the carpet and padding and dispose of it properly.

    Puffback Cleanup

    A puff back occurs when your oil burner backfires and shoots smoke and soot into your home or business. However, puff backs can occur in oil or gas furnaces, boilers, or water heaters, sometimes causing soot and debris to accumulate in vents and on ceilings, baseboards, or carpets. PuroClean technicians will scope the job and get you to pre-loss condition as fast as possible.

    Fire and Smoke Damage Restoration Reconstruction

    Fire and smoke remediation often result in structural damage that needs to be addressed by a construction team. PuroClean’s construction staff will provide the required repairs and rebuilds, making sure the project runs smoothly.

    What to do and not to do after a fire

    What You Should Do:

    Contact PuroClean Certified Fire & Water Services right away!

    Do Not Do:

    • Try to wipe or clean the residue by yourself
    • Turn on the TV or other electrical appliances until the risk has been examined
    • Use furniture or carpet impacted by the fire
    • Eat food that may have been exposed to the heat, soot, or smoke. This includes non-perishables!

    New Bern, NC Fire Damage Restoration Frequently Asked Questions

    Below are the questions typically asked by our PuroClean customers:

    What happens if I have a fire late at night and need assistance?

    PuroClean Certified Fire & Water Services is open 24 hours a day, seven days a week, and will respond to your call for fire damage restoration any day at any time. We always have your best interests at heart, and helping to restore your property correctly, the first time, is our top priority. Call us now at (252) 444-4747!

    What do I need to do to get a free estimate or how much does it cost?

    Call us right away at (252) 444-4747 for a free estimate of our fire damage restoration services in New Bern, NC.

    Does my insurance cover a home fire?

    It depends on your policy. If it is covered, the insurer will cover invoices up to your policy limit, and you’re responsible for the amount of the deductible. Contact your insurance broker to find out if this loss is covered.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

PuroClean provides Fire & Smoke Clean Up

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

FAQ

How do I clean my dryer vent to prevent fires?

[VIDEO] Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. Clean lint out of [...]

What is the first thing I should do after a fire?

Call your insurance agent and submit your claim. He or she will provide you with information on securing your home, hiring a reliable restoration company, and more. [...]

What should I do with the water that was used to put out the fire?

Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration job. [...]

How do I secure my property after the fire?

[VIDEO] Most restoration companies also provide board-up services to prevent possible theft. A proper board-up should include using 3/8″ plywood with 2x4s bolted from inside the dwelling over windows. The [...]

Can I inspect my house after the fire?

Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is too [...]