A leak from the attic caused the majority of the water damage to manifest on the first level.

Uncovering Hidden Water Damage: A Two-Story Collin County Case

There’s some truth to the old saying, “Don’t judge a book by its cover.” Although a structure may look dry and unmarred, it could harbor extensive water damage beneath. Many leaks start covertly; the underside could be affected when visible signs of damage are apparent. Don’t hesitate to contact a professional immediately if you notice a leak. The faster you act, the less damaging it will be to your property.

Determining the Extent of the Water Damage

A few weeks ago, we received a call about drywall damage on the first floor of a two-story Collin County family home. The family realized something was wrong when the wallpaper on the foyer ceiling began peeling. When our team arrived on the scene, we traced a leak back up to the attic and determined that the source was the water heater.

The water had traveled down through the second floor’s walls and significantly damaged the first floor’s ceiling and walls. We thought there might be some evidence of water damage on the second floor. However, there were no visible signs. Upon further investigation, we found smaller areas of water damage behind the walls on the second floor.

We used a moisture meter during our inspection to determine the extent of the damage.

A Two-Story Method: Repairing the Water-Damaged Drywall

Our experts went straight to work. Initially, we treated this as a water damage remediation case and used state-of-the-art equipment to prevent wet-damaged materials from further deterioration. However, when the drying process took longer than anticipated, we knew this was a more serious issue.

We learned that the water heater had been leaking for a few days before the family contacted us. This information prompted us to change our method. Rather than continuing to dry out the materials, we determined it was safer to remove the saturated drywall in case of contamination. Luckily, we successfully dried out the materials on the second floor, so we didn’t have to remove them there.

Our findings confirmed that the drywall was still wet despite initial drying efforts.

After removing the drywall, we cleared the area of debris and continued with the drying process. Air movers and dehumidifiers ensured that future mold growth wouldn’t be an issue. There was no evidence of water damage on the floors, which was great news for the family.

Our dedicated technicians were able to have the area ready for drywall repair promptly. The homeowners were pleased with our professionalism and ability to diagnose the issue quickly and efficiently. Terrific job, everyone!

Due to the extent of the water damage caused by the leak, we determined that the best course of action to take would be to remove the drywall completely.

The best course of action was to remove the drywall in case of mold growth.

Need a Hand With Damage Caused By a Hidden Leak? PuroClean of North McKinney Has Your Back!

We understand that not all leaks are apparent. Some can go unnoticed for several days before showing visible signs, and even then, they could originate from an unsuspected part of the house. Let us take out the guesswork of water damage. Our team of trained and certified technicians is available 24 hours a day, seven days a week, for your water mitigation and remediation needs. Please reach us at (945) 234-4566.

Last edited on 2nd of January 2025