water damage restoration at PuroClean HQ

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Why Choose PuroClean of Ocean Springs

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Get in touch with the experts at PuroClean of Ocean Springs if your property floods or experiences other water damage. We are available 24/7. Floods will often result in water damage to homes, which may appear on the surface as a minor problem, but can quickly escalate into needless, extensive damage to both property and health. Timing is critical to reducing further damage. PuroClean’s licensed and trained technicians work compassionately, professionally and quickly to contain the water first. Call us today at (228) 456-3200!

Trust PuroClean of Ocean Springs for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Ocean Springs‘s IICRC certified technicians respectfully care for your property and belongings while being sure that water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We will work closely with you and your insurance company throughout the Ocean Springs and Gulfport-Biloxi, MS water damage repair process. This is to make sure that you both know what is happening, what you can expect and what you can do. At PuroClean of Ocean Springs, we are always transparent to ensure all parties know what’s happening and can make confident decisions.

It is our mission to support you with as much compassion and little disruption to your everyday life, because we respect the trauma you are experiencing. PuroClean of Ocean Springs and Gulfport-Biloxi, MS can be counted on to respond to your Ocean Springs and Gulfport-Biloxi, MS water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to restore your home or property.

Our IICRC certified technicians accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Throughout every step of the way we will keep both you and your insurance broker in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Ocean Springs and Gulfport-Biloxi, MS

Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Ocean Springs and Gulfport-Biloxi, MS

To remove the standing water from your affected area, we begin by using strategically located commercial grade water removing equipment that expeditiously eliminates the water.

  • The first step calls for immediate water removal with our advanced pumping machines. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
  • Once the water is completely removed from your property, the equipment will be removed, and the displaced water will be discarded at an environmentally safe location.

Drying and Dehumidification

The next step is to identify, isolate and prep all areas that require drying and dehumidification.

  1. To ensure this procedure can be completely performed, removal of belongings and upholstery will be necessary.
  2. Our professionals will place industrial air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and trapped water will be removed by the machines. These powerful air movers are very loud.
  3. During our dehumidification process, the water is pulled into the air by air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of all the excess water in a different location.
  4. PuroClean technicians will put back any relocated property to their original location once moisture levels are normal. The technicians monitor humidity levels closely during the drying process to ensure proper drying is happening.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Ocean Springs and Gulfport-Biloxi, MS Water Damage Do’s and Don’ts

Water damage repair in Ocean Springs and Gulfport-Biloxi, MS is very important, but the safety of all parties is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, problem plumbing, leaky AC, or roof.

To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Use Caution: Due to wet floors, make sure to watch your step. Also, watch for any trip and fall hazards and for exposed electrical wires.
  • Water removal: Mop as much water as possible. In cool weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, put your air conditioning on.
  • Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
  • Eliminate obstacles – Remove rugs: Pick up wet rugs and take out any items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Valuables: Move paintings and other art to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any damp clothes. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs that are touching wet carpets. Open cabinet doors and drawers to dry out interiors (but do not force them open).
  • Contact PuroClean ASAP: Call PuroClean of Ocean Springs and Gulfport-Biloxi, MS. Experienced technicians highly trained in Ocean Springs and Gulfport-Biloxi, MS water damage are ready to come to you.

What You Should Not Do:

  • Don’t operate a vacuum cleaner: DO NOT USE your regular household vacuum cleaner. You may use a wet vac or wet/dry vac that is designed to handle water cleanup.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s already plugged in.
  • Don’t Operate Any Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on damp carpets or floors, particularly concrete or tile floors.
  • Don’t let it get too warm: Try to keep wet areas as cool as possible – hot, moist areas increase mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Ocean Springs and Gulfport-Biloxi, MS are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (228) 456-3200.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (228) 456-3200 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Does homeowner’s insurance cover water damage from the roof?

Your insurance may cover leaks in your roof and the resulting damage depending on the cause of the leak. The specifics should be outlined in your individual policy. [...]

Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

Can I turn the equipment off at night to save money or to reduce noise?

Please Don’t! The drying process requires running the equipment 24 hours a day for several days. Our equipment is designed for efficiency. That means, depending on the size of the [...]

How do you correctly repair water-damaged subfloor?

First you have to remove the damaged floor material, add the framing as needed, then measure, cut, and fasten new plywood. [...]

Do I have to leave my home or close my business during the restoration?

If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office. [...]