PuroClean of Rowland Heights 
We value our commercial customers.
Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.
Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.
Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:
The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.
Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:
Planning → Customizing → Execution → Ongoing Training → Review and Access
When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.
To find out more about our Emergency Management Plan and training, please contact us at 626-923-992 or email us at [email protected]
Commercial customer service is an important part of any business as it helps build long-term relationships with customers. Good customer service ensures that customers receive the best possible service from the company, resulting in increased customer loyalty.
The key to providing excellent commercial customer service is to ensure that customer needs are met quickly and efficiently. This includes providing accurate and timely customer service information, resolving customer issues efficiently and effectively, and proactively responding to customer inquiries. Companies should also strive to create a positive customer experience by providing personalized service, such as offering personalized discounts and rewards.
In order to provide the best customer service possible, companies should ensure that their customer service representatives are properly trained and have a comprehensive understanding of the company’s products and services. Customer service representatives should also have a customer-oriented attitude and be able to empathize with the customer’s needs. In addition to providing quality customer service, companies should also focus on building long-term customer relationships.
This can be done by creating loyalty programs, such as rewards for repeat purchases and providing discounts for referrals. Companies should also strive to keep customers informed, respond to their inquiries in a timely manner, and listen to customer feedback.
Overall, providing quality commercial customer service is essential for the success of any business. Companies should ensure that their customer service representatives are properly trained, have a customer-oriented attitude, and strive to build long-term customer relationships. By doing so, companies can create a positive customer experience and increase customer loyalty.
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PuroClean of Rowland Heights