PuroClean of Rowland Heights, CA: Your Trusted Partner for Insurance Professionals

Located in Rowland Heights, CA, PuroClean is the preferred property emergency service provider for top insurance companies across the nation. Insurance professionals, including claims adjusters and agents, consistently choose PuroClean for our reliable, round-the-clock full-service emergency solutions tailored to meet their clients’ needs every day.

Certified Excellence

As a company certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), PuroClean ensures the highest standards of quality and professionalism. Our extensive North American network boasts over 475 offices, each supported by rigorous quality assurance and continuous training programs to maintain our superior service levels.

Comprehensive and Personalized Service

PuroClean offers a personalized approach to handling property damage emergencies, designed to save both time and money for insurance professionals and their clients. Our team, known as the Paramedics of Property Damage™, consists of highly trained experts dedicated to providing exceptional service with empathy and respect for homeowners and business owners facing stressful situations.

Rapid and Compassionate Response

With just one call, PuroClean technicians in Rowland Heights respond swiftly to emergencies, delivering compassionate assistance to restore properties to their pre-loss condition. Our commitment goes beyond mere restoration—we aim to alleviate the emotional burden by ensuring a smooth and efficient recovery process.

Reliable Partnership

Choosing PuroClean means partnering with a trusted ally who understands the unique demands of the insurance industry. We work seamlessly with insurance professionals to manage claims effectively, ensuring customer satisfaction and fostering long-term relationships based on trust and reliability.

Why Insurance Professionals Choose PuroClean of Rowland Heights:

  • 24/7 Availability: Always ready to respond, no matter the time or day.
  • IICRC Certified: Guaranteed expertise and adherence to industry standards.
  • Extensive Network: Access to over 475 offices nationwide for consistent service.
  • Cost-Effective Solutions: Efficient processes that help reduce expenses.
  • Compassionate Care: Respectful and understanding support during challenging times.

When disaster strikes, PuroClean of Rowland Heights, CA is the dependable partner insurance professionals rely on to deliver exceptional property emergency services. Trust us to handle every aspect of restoration with professionalism and care, ensuring your clients receive the best possible support when they need it most.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

The Certified Priority Response (CPR) Program by PuroClean is designed to lower claim costs and enhance satisfaction through strict certification standards, clear protocols, and pre-approved scopes of work.

With a focus on accessibility and efficiency, our program ensures 24/7 availability and a fast, cost-effective response—delivering reliable results every time!

The CPR Process

  • Assign a loss electronically or via our National Call Center at 800-775-7876.
  • Immediate Contact: A CPR-certified PuroClean office will reach out within 60 minutes or less of receiving the assignment.
  • On-Site Inspection: A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of the assignment notification.
  • Status Updates: Within 24 hours of the site inspection, a CPR-certified PuroClean Representative will provide an updated status report. All information, including reports, readings, and real-time data, will be available through our PuroMetrix™ claims management system.
  • Final Documentation: A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (626) 923-9992 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (626) 923-9992 to speak to a business development specialist or email us at [email protected]

FAQ

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]

Do I need to have a permit for deconstruction services?

A permit may be needed depending on the requirements of your municipality and the full scope of the work to be done. [...]