Helping Property Management Companies in Southern California with Emergency Restoration Services

Speak to a Business Development Specialist

(626) 923-9992

When emergencies happen, businesses in Rowland Heights, CA, know they can rely on PuroClean for fast, reliable property restoration services. From commercial management professionals and property managers to real estate agents, hospitality providers, manufacturers, retailers, and luxury property operators, we are the go-to solution for 24/7 emergency restoration. Our goal is to safeguard your customers, properties, and investments with speed and precision.

  • With a network of over 475 locations across North America, PuroClean is backed by a rigorous quality assurance program and a highly trained team. Our personalized approach ensures that every property damage emergency is handled efficiently, saving you valuable time and reducing costs while delivering exceptional results.
  • Known as “The Paramedics of Property Damage™,” PuroClean’s experts are trained to handle property emergencies with professionalism, compassion, and respect. We understand how challenging these situations can be for property owners, and we are committed to restoring not just structures, but peace of mind.
  • At PuroClean of Rowland Heights, a single call is all it takes to mobilize our team. We respond quickly, work diligently, and go the extra mile to exceed expectations. Whether it’s fire, water, mold, or other property emergencies, we’re here to restore your property and provide you with the confidence and security you deserve.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Do You Have an Emergency Plan for Your Property in Rowland Heights, CA?

Emergencies can strike at any moment, leaving property owners and businesses scrambling to respond. With PuroClean of Rowland Heights’ Emergency Management Process (EMP), you can be prepared when disaster strikes.

What Can PuroClean’s Emergency Management Process Do for You?

  • Develop a tailored emergency plan: We help you create a detailed preparation plan for unexpected damages, ensuring your employees and properties are ready for anything.
  • Reduce liability risks: Our team identifies potential hazards that could cause future damage and takes steps to address or notify you about them.
  • Get you back to business faster: A well-prepared plan and documentation streamline the response process, saving valuable time.
  • Enhance tenant and property owner satisfaction: We conduct third-party customer evaluations at the conclusion of every job to ensure the highest level of satisfaction.

Be Prepared When It Matters Most

Our comprehensive Emergency Management Process provides you with a detailed portfolio that includes:

  • An Emergency Action Checklist: A clear, step-by-step guide to ensure you respond effectively to emergencies, protecting your property and occupants.
  • Preferred Response Partnership: Your property becomes a top priority, guaranteeing faster response times and dedicated resources during emergencies.
  • Advanced Warning and Emergency Contact Sheet: All essential contacts and protocols in one convenient document to streamline communication and action during a crisis.
  • Utility Shut-Off Locations: Detailed maps and instructions for power, water, and gas shut-offs to minimize further damage and ensure safety.
  • Primary Contact Information: Centralized details for insurance policies, emergency contacts, and key personnel to save time and reduce stress during emergencies.
  • Pre-Approved Work Authorization: Pre-set limits allow work to begin immediately, avoiding delays and reducing damage.
  • Local Resource Contacts: A customized list of key contacts, including fire departments, insurance agents, hospitals, and utility providers, for quick access during emergencies.

Why Choose PuroClean of Rowland Heights?

We don’t just respond to emergencies; we help you prepare for them. By partnering with PuroClean, you’ll build long-lasting relationships with a team that values your safety and satisfaction. Plus, we stand behind our work with a one-year guarantee on workmanship and materials.

Don’t wait for a disaster to happen—let PuroClean of Rowland Heights help you be ready when it counts. Contact us today to learn more about our Emergency Management Process.

Call (626) 923-9992

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

purocleanCertified Priority Response

The Certified Priority Response (CPR) Program from PuroClean is designed to lower claim costs while boosting customer satisfaction. By adhering to rigorous certification standards, streamlined protocols, and pre-approved scopes of work, we ensure every project is handled with precision.

Our team is available 24/7, committed to providing fast, efficient, and cost-effective solutions whenever you need us.

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (626) 923-9992, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (626) 923-9992

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.