Restoring a Home Damaged by a Shower Pan Leak

In January 2022, the team at PuroClean of Clairemont responded to a water loss call in El Cajon, CA. The water damage occurred due to a faulty shower pan that had caused water to leak into the family room below. The deluge had come in through the ceiling and walls, causing extensive damage. 

The homeowners, an elderly couple, were understandably overwhelmed by the prospect of restoring their home. However, they knew that they had to take action to protect their investment and their health. They reached out to their insurance company for help, and they, in turn, called us.

Here’s the story of how we provided water damage restoration for the sweet couple.

Water damage restoration in El Cajon, CA

Water can cause extensive damage to a home, so it is crucial to address the issue as quickly as possible. It is important to get the job done properly to preserve the home and protect the people who live there. 

Our highly-trained restoration technicians first assessed the damage to the home. They created a plan of action and a timeline for restoring the home. Then, the crew created a containment around the affected areas to protect the rest of the home from dust and debris. Finally, they removed the water-damaged ceiling and drywall from the family room and around the sliding glass door.

The team also removed the shower pan in the bathroom along with the shower tiles to properly dry the structure. Drying was achieved by placing air movers (fans) and dehumidifiers throughout the affected areas. 

We finished this water damage restoration job in EL Cajon, CA in about five days. The crew did a fantastic job, and the homeowners were very impressed with the workmanship. The family even left a 5-star review on Google:

“The team helped my folks by removing water damage related to a water leak above the ceiling. Junior always called ahead, wore masks without complaint, and never rushed or hurried through the work and explanations to my elderly father. We wish they could be our vendor for the re-build of the ceiling because my parents really liked the team and felt very comfortable with them. If insurance permits, we’d hope Puroclean could do the work. We would happily recommend.”

For water damage restoration in El Cajon, CA, contact the PuroClean experts!

If you are facing water damage in your home, it is important to take action immediately. Water damage can cause extensive damage to your home, and it can also be a health hazard. Water damage restoration companies like PuroClean of Clairemont can help you address the issue quickly and effectively. Call us today at (858) 869-1313 for water damage restoration in El Cajon, CA and nearby areas.