It is a safe assumption that no one wants to deal with a disaster any longer than they have to. When a septic line breaks and contaminates your basement, you would want that taken care of immediately. A sewage leak is a putrid situation that is offensive to all human senses, as well as being unsanitary. When this situation struck a family of four in Terre Haute, PuroClean wasted no time cleaning up the smelly mess.
Super Speedy Sewage Sanitation
When we got the call, the family had already contacted two other restoration companies. But, they were taking their time responding so they called on us to handle the situation like professionals. And, indeed, we responded immediately and began working on the job.
Our crew arrived, ready to go, on a Friday. The leak affected the basement, so we began by packing-out the items within. A pack-out is the process of cataloging items in the impacted area, determining if they can be salvaged or not, and moving them to a secure location for storage and/or restoration. Luckily, we were able to salvage several of the family’s personal items.
Unfortunately, the city still had to repair the sewer line, which was not part of our job, thus slowing our progress. However, we swiftly executed the sanitation once that obstacle was resolved. Our crew dried, cleaned, and deodorized the basement to remove all traces of the dank nightmare.
Ultimately, we were able to complete the job by Monday. Our technician, Joseph McCracken, made a lasting impression on this family. They said they had never had a better experience for any type of service! And, best of all, they gave him a tour of their massive and unique LEGO collection as a thank you.
Sewage Leak Threatening Your Home or Business? Call PuroClean of Terre Haute
The promise of an efficient and professional experience is just one of the many aspects that help make PuroClean “Paramedics of Property Damage”. We offer the full range of biohazard cleanups. Call us at (812) 514-8555 and we will handle your disaster with empathy, care, and professionalism.