Helping Insurance Agents in Elgin, IL with Property Restoration Services

Speak to a Business Development Specialist

(224) 642-1124

Trust PuroClean: Your Preferred Partner for Insurance Companies Nationwide

When it comes to property emergencies, PuroClean stands out as the trusted choice for insurance professionals, claims adjusters, and agents needing reliable 24/7 service. We specialize in full-service property emergency response, ensuring your customers receive the support they need every day.

Why Choose PuroClean?

  • Certified Expertise: As a certified provider by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we adhere to the highest industry standards.
  • Extensive Network: Benefit from our North American network of over 475 offices, all backed by our robust quality assurance and training programs.
  • Personalized Service: We take a tailored approach to property damage emergencies, saving you time and money while addressing unique client needs.

Our Commitment

PuroClean’s team, known as the “Paramedics of Property Damage™,” consists of highly trained experts in emergency restoration. They approach every situation with compassion and respect, understanding the emotional challenges faced by homeowners and business owners.

With just one call, our technicians spring into action, dedicated to satisfying your customers and restoring properties to their pre-loss condition. You can count on PuroClean as your dependable partner in navigating any property emergency.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is crafted to help you minimize claim costs and enhance customer satisfaction. We achieve this through rigorous certification standards, transparent protocols, and pre-approved scopes of work that we develop together.

Our mission is to ensure 24/7 accessibility, followed by a swift, efficient, and cost-effective response every time!

The CPR Process

  • You can assign a loss either electronically or by calling our National Call Center at 800-775-7876.
  • Quick Response: Every CPR-certified PuroClean office will reach out within 60 minutes of receiving your assignment notification.
  • On-Site Inspection: A CPR-certified PuroClean Representative will conduct an on-site inspection within four hours of assignment notification.
  • Status Updates: Within 24 hours of the site inspection, our representative will provide an updated status report. All reports, readings, and real-time data will be captured using our PuroMetrix™ claims management system.
  • Documentation Delivery: A complete package of supporting documentation will be sent within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (224) 642-1124 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

Get the Inside Scoop

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (224) 642-1124 to speak to a business development specialist or email us at [email protected]

FAQ

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]

Why should I consider using PuroClean for reconstruction?

PuroClean is the best option for reconstruction services because we know and understand the scope of the work to be done after restoration and remediation due to water, fire, mold [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]