Why Choose PuroClean by Browns

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Wilmington, IL prides itself on the ability to respond quickly to water damage problems and emergencies in Wilmington, IL and surrounding areas. We respect that water damage can be caused by all kinds of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of Wilmington, IL is to avoid any further problems and avoid the risk of mold that could impact the structure of your home. Don’t wait to contact us anytime at (779) 429-3100.

Trust PuroClean of Wilmington, IL for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

The Water Removal Process: The PuroClean of Wilmington, IL has certified water removal technicians that will ensure the water damage that is both visible and invisible is restored, while respectfully caring for your property and belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Wilmington, IL water damage repair process PuroClean works with you and your insurance company to keep you both aware of what is happening, what to expect and what to do. It is our goal at PuroClean of Wilmington, IL to be transparent, to ensure all parties impacted stay fully aware of what is happening and are able to make decisions confidently.

You can trust PuroClean of Wilmington, IL to respond to your Wilmington, IL water damage incident with urgency and sensitivity, 24/7, and to professionally salvage your property. We respect the trauma you and your family are going through, and we will help you with compassion, and minimal disruption to your daily life.

Our certified technicians use advanced equipment to accurately measure just how bad the water damage is and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance agent updated on our progress throughout the entire process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Wilmington, IL

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Wilmington, IL Emergency Water Extraction

Our technicians will start by removing all standing water from your affected areas. We strategically use commercial grade water removal equipment to remove the water as quickly as possible.

  • The first step consists of immediate water removal with our advanced water pumps. Once the water is removed, all damaged items and materials will be removed and stored or discarded.
  • Once completed, our machines will be removed and the water will be discarded elsewhere by PuroClean’s technicians.

Dehumidification & Drying

Then our fucus is to identify, isolate and prep all areas that up for drying and dehumidification.

  1. To ensure this process can be completely performed, removal of belongings and upholstery will be necessary.
  2. A PuroClean professional will assess the marked off premises and choose locations for the powerful air movers. Areas of the home or business that contain the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these air movers are quite loud.
  3. These air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water removed is disposed of professionally by our technicians at a different location.
  4. To make sure that everything is drying, your PuroClean technician will closely monitor moisture levels. Once moisture levels are at a normal level, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Wilmington, IL‘s Water Damage Dos and Don’ts

Mitigating and restoring water damage in Wilmington, IL is one of our main goals. However, our top priority is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

To Do:

  • Shut Off Water: Shut down your home’s water supply and call a plumber for repairs.
  • Be Cautious: Floors may be slippery so be sure to watch your step. Also, watch for any trip and fall hazards and for any exposed electrical wires.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to speed up drying and in hot weather, only if it’s safe to do so, switch your air conditioning on.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Remove obstacles – Remove all rugs: Pick up any wet rugs and take out any items that are sitting on the floor and/or in the main walkway area.
  • Dry Storage Containers: Open any wet suitcases and storage boxes; and, if at all possible, have them dry in the sunlight.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Immediately dry all garments. Hang fur and leather goods to dry at room temperature.
  • Protect Your Furniture: Put tinfoil or plastic wrap underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out interiors.
  • Call PuroClean Immediately: Call PuroClean of Wilmington, IL. Our experienced techs are highly skilled in Wilmington, IL water damage repair.

What Not To Do:

  • DON’T VACUUM: You shouldn’t use a regular everyday vacuum cleaner. Only use a wet vac, the type that is specifically designed to handle water.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet floors or carpets, particularly tile or concrete floors.
  • Do not turn on your heat: The cooler you keep your affected area, the better. Warmer temperatures promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Wilmington, IL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (779) 429-3100.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (779) 429-3100 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

How long does it take for a carpet to dry after water damage?

[VIDEO] Most carpet in homes is installed over pad. Both of these materials need to dry completely, and quickly or mold could develop. It is important to extract as much [...]

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

Does homeowner’s insurance cover water damage?

Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is [...]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]