When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

I just love PuroClean!' "Your team was so professional and nice!" "We will definitely be telling everyone about the positive Experience we had!

MRS. R.BURNETTE

¡Imagina llegar a tu casa y descubrir que tenías agua saliendo de su techo con 2 pulgadas de agua en toda su casa! Por suerte, llamaron a su agente de seguros local, quien les dijo que llamaran a [...]

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Gerard and his team have done a remarkable job cleaning and preparing my step-mom’s home in preparation for selling her house. I live out of town and they were able to communicate and manage the [...]

MOLD FOUND IN HOME

FAQ

What is the first thing I should do after a fire?

[VIDEO] Call PuroClean to come to your home to help do an assessment of the extent of the damage! They can begin remediation efforts immediately – which is the best [...]

¿Soy responsable de mi deducible?

[Vídeo] Sí, usted será responsable de su deducible. Si la pérdida es una reclamación cubierta, su seguro pagará cualquier factura cubierta hasta el límite de su política menos su deducible. [...]

What types of fires are not extinguishable by water?

[VIDEO] Flammable liquids and gases, electrical fires, combustible metals, and kitchen fires involving cooking oils and fats.    [...]

Can I inspect my house after the fire?

[VIDEO] Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is [...]

How do I secure my property after the fire?

Most restoration companies also provide board-up services to prevent possible theft. A proper board-up should include using 3/8″ plywood with 2x4s bolted from inside the dwelling over windows. The front [...]