Restoration Partnerships for Insurance, TPAs & Commercial Clients
National Reach. Clear Documentation. Reliable Outcomes.
With national reach and local execution, we bring consistency, compliance, and confidence to every loss—because partnership is more than service; it’s shared accountability.
PuroClean delivers comprehensive property damage restoration services designed to stabilize loss, reduce risk, and return properties to pre-loss condition with speed and precision. Our approach supports both the property owner’s recovery and the partner’s need for clarity and consistency.
PuroClean proudly partners with insurance carriers, third-party administrators (TPAs), and commercial organizations nationwide to deliver fully documented, white-glove restoration services.
Whether managing property claims, TPA networks, or multi-site portfolios, PuroClean brings reliability, transparency, and speed to every loss.
Our teams operate under one standardized restoration framework, emphasizing quality assurance, compliance, and communication. We combine local response with national oversight to help partners protect their brand reputation and policyholder experience across every market.
Learn More About PuroClean’s Business Development Team
Billy May began his career with PuroClean in 2010, serving as National Accounts Director until 2013. In 2016, Billy rejoined the organization as Program Director, working closely with Jack Boyd to strengthen national account relationships and operational performance.
By 2017, Billy expanded his leadership responsibilities, taking on management of key accounts, where he was instrumental in enhancing client satisfaction and program efficiency.
In 2023, Billy advanced to the role of National Sales Director, continuing to oversee major partnerships, while also leading national commercial relationships.
With more than 20 plus years of experience in program management, client relations, and business development, Billy May has played a vital role in driving growth, building strategic partnerships, and reinforcing PuroClean’s reputation as The Paramedics of Property Damage.
Connect With Billy on LinkedIn
Beverly Strahler partners with property insurance carriers, third-party administrators (TPAs), and commercial accounts to build scalable, performance-driven programs. As a top contributor in national sales, she consistently drives new revenue growth and expands strategic partnerships across the country. Her primary focus is establishing relationships that connect clients with PuroClean’s nationwide network of 500+ vetted restoration franchises, ensuring rapid response, operational consistency, and measurable results across diverse markets.
With a comprehensive understanding of the insurance claims lifecycle and the property restoration ecosystem, Beverly serves as a strategic liaison between carrier/TPA partners and the franchise network.
At the core of her work is a dedication to building trusted partnerships that deliver consistent results.
Connect With Beverly on LinkedIn
Elizabeth Evans is a results-driven sales professional with more than 20 years of experience spanning restoration, technology, and consumer service industries.
Holding IICRC WRT and ASD certifications, she combines technical expertise with consultative sales strategy.
Evans excels at developing client partnerships, supporting Franchise Owners, and designing training programs that drive sustained business growth. Her proven ability to build relationships in restoration, insurance networks, and commercial organizations makes her a key contributor to PuroClean’s expanding national presence.
Connect With Elizabeth on LinkedIn
Meet Our National Account Manager, Billy May
Billy May began his career with PuroClean in 2010, serving as National Accounts Director until 2013. In 2016, Billy rejoined the organization as Program Director, working closely with Jack Boyd to strengthen national account relationships and operational performance.
By 2017, Billy expanded his leadership responsibilities, taking on management of key accounts, where he was instrumental in enhancing client satisfaction and program efficiency.
In 2023, Billy advanced to the role of National Sales Director, continuing to oversee major partnerships, while also leading national commercial relationships.
With more than 20 plus years of experience in program management, client relations, and business development, Billy May has played a vital role in driving growth, building strategic partnerships, and reinforcing PuroClean’s reputation as The Paramedics of Property Damage.
Connect With Billy on LinkedIn
Why Leading Carriers, TPAs, and Commercial Partners Trust PuroClean
From the first notice of loss (FNOL) to job closeout, our teams provide a structured process, measurable performance metrics, and reliable communication that protect your brand and policyholder experience.
Built for Trust, Security, and Accountability
PuroClean is Proud to be SOC 2 Compliant
PuroClean’s SOC 2® compliance demonstrates that our systems and processes meet rigorous standards for data security, availability, and operational controls. For insurance carriers, TPAs, and commercial clients, this means working with a restoration network that treats data protection, system reliability, and internal accountability as non-negotiable requirements.
Restoration partnerships involve sensitive information, including claim data, customer details, documentation files, and system integrations. Our SOC 2 compliance confirms that this information is handled through controlled access, monitored systems, and documented procedures designed to reduce risk and support audit readiness. SOC 2 compliance translates into confidence, so partnerships are built on trust from day one.
Serving Clients Nationwide
We deliver standardized, defensible documentation that meets or exceeds carrier standards. Our teams mobilize quickly, maintain full transparency, and ensure every job file is complete—reducing re-inspections and speeding approvals.
We provide predictability and accountability. Every job includes verified moisture readings, scope validation, and daily status updates to keep communication clear and cycle times short.
We operate with speed and precision to minimize operational downtime. Our certified teams confirm all scopes against the highest standards, and our communication cadence ensures your operations can resume as soon as it is safe to do so.
PuroClean’s Emergency Management Plan (EMP) is a structured, pre-loss planning program designed to reduce risk, improve response coordination, and support business continuity across commercial portfolios. For partners, our EMP creates a defined framework for how losses are assessed, escalated, and managed—before a property loss event occurs.
Through site-specific evaluations, our teams document facility conditions, operational priorities, and risk exposures. This allows us to build customized response protocols that align with partner expectations, compliance requirements, and service standards.
The result is faster mobilization, clearer communication, and more predictable outcomes across every loss.
Explore Our Commercial Services
Insurance Carriers
We deliver standardized, defensible documentation that meets or exceeds carrier standards. Our teams mobilize quickly, maintain full transparency, and ensure every job file is complete—reducing re-inspections and speeding approvals.
Partnerships That Perform: Built for Consistency, Compliance & Communication
National Alignment
Nationwide coverage with standardized procedures ensures every project meets your operational and compliance requirements—no matter the location. Our unified approach delivers the same quality of service across markets, ensuring seamless coordination for carriers, TPAs, and commercial partners alike.
Documentation Discipline
Every file includes readings, moisture maps, photos, and signatures—fully packaged for carrier or TPA audit. Each submission is validated for completeness, helping partners achieve faster approvals and reduce re-inspections while maintaining program compliance.
Transparent Communication
Our daily status cadence provides a single point of contact, consistent updates, and clear escalation paths. This structure keeps claims moving efficiently, strengthens accountability, and gives partners visibility into each project’s progress from start to close.
Certified Priority Response
PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.
Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!
Why The CPR Process Sets PuroClean Apart
- Insurance companies that partner with PuroClean can assign a loss electronically or through our National Call Center at 800-775-7876.
- Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
- A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
- A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings, and real-time data will be obtained through our PuroLogic claims management system.
- A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.
Frequently Asked Questions
Our average response time is 2–4 hours from FNOL in metro areas. During CAT events, surge capacity plans are published daily, with updates shared directly with carrier and TPA teams.
Every job includes a complete file package—photos, readings, scope notes, and signatures—verified to the highest standards and aligned with your program’s audit requirements.
Yes. We operate a unified framework for carriers, TPAs, and commercial clients, offering standardized documentation, communication cadence, and national coordination through our Business Development Team.
Our teams in the field verify every scope and reading against the IICRC and program standards. QA checklists are logged, and all documentation is reviewed before closeout to ensure consistency and compliance.
Our average response time is 2–4 hours from FNOL in metro areas. During CAT events, surge capacity plans are published daily, with updates shared directly with carrier and TPA teams.
Every job includes a complete file package—photos, readings, scope notes, and signatures—verified to the highest standards and aligned with your program’s audit requirements.
Yes. We operate a unified framework for carriers, TPAs, and commercial clients, offering standardized documentation, communication cadence, and national coordination through our Business Development Team.
Our teams in the field verify every scope and reading against the IICRC and program standards. QA checklists are logged, and all documentation is reviewed before closeout to ensure consistency and compliance.
© 2026 PuroClean. All Rights Reserved.
© 2026 PuroClean. All Rights Reserved.